SHIPPING POLICY:

Shipping is priority mail 1-3 Business Days. Our warehouse ships orders Monday-Friday. All orders placed before 3:00 pm central time will be processed the same day.

Please allow up to 8 hours to receive a confirmation email. Once your order ships, you will receive a tracking email. We do not ship or process orders on weekends or Holidays. USPS will ship to the provided address that you input. We are not responsible for incorrect addresses or typos!

Please make sure that your address is correct when you place your order. In some cases, incorrect addresses are flagged. In the event your address is flagged, Colorado Free-Bee will reach out via E-mail to validate your address prior to shipping.

REFUNDS:

We do not provide refunds.  All sales are final.

RETURN INFORMATION: We do not allow returns.

All items sold are non-returnable.

Certain items cannot be returned, like perishable goods (such as food, flowers, or plants),

We do not allow returns for gift cards. ​

Please email i[email protected] if you have questions or concerns about a purchase.

EXCHANGE REQUESTS:

We do not allow exchanges. If your order is incorrect (i.e., wrong product(s), missing a product, etc...) Please E-mail us at [email protected]

Please include your order number(s), photos/videos, and your packing slip information in the E-mail.

DAMAGED/MISSING PRODUCTS:

Our team fully inspects all orders for quality and accuracy before they are shipped out via USPS. All orders are insured up to $100. Please check your order immediately upon delivery. If your order is defective/damaged/missing, file a claim at USPS as soon as possible.

Note: You may file a claim within 60 days of the date your order was shipped (refer to your shipping confirmation email and packing slip). More information at USPS.com.

For all other inquiries, please get in touch with us at [email protected]

Thank You for your Loyalty and Business!